A Midrand team built around everyday value
Buy-This Deals started with a simple idea: South Africans should be able to find useful home and kitchen products without spending hours searching or paying more than they should. From our Midrand base, we source a changing range of deal items that speak to real household needs, from clever kitchen tools to handy gadgets for everyday use.
Our founder, Thabiso Mokoena, set the tone early on. Keep the focus on value, keep the process clear, and make sure the customer knows exactly what to expect. That approach still guides the way we work today, from the first product selection to the final delivery update. It is practical work, and in our line of business that matters more than fancy talk.
Over the years, we have grown a team that understands both online retail and the realities of buying across South Africa. Midrand gives us the right base for stock handling and distribution, with good access to Johannesburg, Pretoria and the main courier routes. We use that position to keep our daily deals moving and to help customers in big cities and smaller towns alike.
What we believe a good deal should feel like
A proper deal is not only about the lowest price. It should also arrive in reasonable time, match the description, and work the way it should when you open the box. That is the standard we aim for across our home, kitchen and gadget range.
We also know that value means different things to different households. Some customers want a gift for a family member, some are looking for a practical item for the kitchen, and others are after a smart solution that makes daily routines easier. We keep that in mind when choosing products and writing listings, so people can buy with confidence.
- Clear product details that help you choose the right item
- Fair pricing on practical goods for the home
- Useful options for gifts, bulk orders and corporate gifting
- Support that stays available after checkout
We try to keep things straightforward. If a product is not suitable for the South African market, the packaging is unclear, or the item will not hold up well in local conditions, we would rather leave it out. That is part of how we protect our customers and our name.
How we work from sourcing to delivery
Our process is built around speed, clarity and careful handling. The merchandising team reviews products, checks the fit for our customer base, and works with the e-commerce and operations teams to get listings ready. Once an item is live, our customer care and logistics teams help keep everything on track from order placement through to delivery.
We know South African homes deal with real-world conditions. Coastal humidity can affect certain goods, load-shedding can interrupt routines, and courier timing can vary between metro areas and outlying suburbs. Because of that, we focus on products that are practical to ship and simple to use. We also keep customers updated when something needs a little extra time, because honest communication goes a long way.
Our delivery network covers Johannesburg, Pretoria, Cape Town, Durban and Gqeberha, with dedicated attention for Midrand, the East Rand and West Rand too. Whether an order is heading to an apartment in the city or a family home in the suburbs, our aim is the same: get it packed well, sent promptly and delivered with as little fuss as possible.
- Secure checkout for safer online ordering
- Order tracking so you can follow your parcel
- Returns assistance when something is not right
- Delivery queries handled by people who know the process
People behind the service
Buy-This Deals is shaped by a team that each brings a different skill to the table. Lerato Nkosi manages operations, Aiden Naidoo oversees the e-commerce side, and Zanele Khumalo leads customer care. Pieter Smit coordinates logistics, Ayanda Dlamini manages merchandising, and Megan Jacobs keeps the content accurate and easy to read. Together, they make sure the business runs as one unit, not a set of separate parts.
That matters because daily-deals retail moves quickly. New items come in, stock changes, courier cut-offs shift, and customer questions do not always arrive in neat office hours. A strong internal team helps us respond faster and keep information current. It also means customers are speaking to people who understand the order from start to finish, not just one piece of it.
We value calm, practical service. If a customer needs help with a wishlist, a gift wrap request, or a corporate gifting order, we try to handle it in a way that is straightforward and useful. It is not about sounding polished for the sake of it. It is about getting the job done properly, with a freindly manner and enough care to earn trust.
Support for homes, gifts and business orders
Many of our customers shop for their own homes, but we also help with gifts and larger orders. A kitchen item for a housewarming, a gadget for a birthday, or a set of practical products for staff gifting all need a different kind of attention. We make space for that in the way we work.
Our service options are there to make buying easier, not more complicated. Deal Alerts help customers stay aware of new offers. Gift Wrapping is useful when the purchase is for someone else. Bulk Order Help and Corporate Gifting support customers who need more than one item at a time. Wishlist Support helps people keep track of things they want to buy later, while Account Support and Product Sourcing assist with more specific requests.
We also handle the smaller questions that can matter just as much. If a parcel is delayed, if you need help understanding a delivery update, or if you want to know whether a product is suitable for a certain use, we treat that as part of the job. Customers reach us through the enquiry form on our contact page, and we use that channel to keep communication neat and traceable.
Why customers come back to Buy-This Deals
Customers return when a business makes buying easier the second time around. For us, that means accurate listings, useful products, steady communication and delivery that arrives in the condition it should. It also means respecting the customer’s time, whether they are in Sandton, Centurion, the Cape Flats, Umhlanga or Gqeberha’s suburbs.
We have been doing this since 2012, and the biggest lesson has been simple. South African shoppers want fair prices, but they also want reliability. They want to know what they are buying, when it will arrive, and who to contact if there is a problem. That is why we keep our process practical and our service personal.
Buy-This Deals is not about overcomplicating everyday shopping. It is about making it easier to find a useful item, place the order with confidence, and get on with the rest of your day. That is the standard we work to from Midrand, for customers across South Africa.