How to place an order on Buy-This Deals
Browse the daily deals, choose the item you want and check the product details carefully before you place it in your basket. The most useful details are the dimensions, material, care instructions and any usage notes, especially for kitchen items and gadgets that need specific power or fitting requirements.
Once you are ready, follow the checkout steps, confirm your delivery area and complete payment. If you are ordering for a home in Midrand, an office in Johannesburg or a flat in Cape Town, make sure the delivery address includes the suburb, street name, unit number and any access instructions. This helps avoid delays with courier handovers.
- Choose your product and review the full description.
- Check stock, size and any special notes before checkout.
- Enter your delivery details exactly as they appear for your address.
- Complete payment and keep your order reference safe.
Which payment methods can I use?
Payment options are shown during checkout. Please complete payment using the method available on your order page, then wait for confirmation before assuming the order is secure. If a payment does not go through, double check your bank app, card limits or internet connection and try again once the issue is cleared.
For security reasons, never share your card details in an enquiry message. If you need help confirming whether a payment was received, send your order reference through the enquiry form on our contact page. Our support team will check the status and guide you from there.
- Use the payment method shown at checkout.
- Keep your proof of payment or transaction reference.
- Do not send banking details in open messages.
- Ask for help through the contact form if payment fails.
Where do you deliver and how long does it take?
We courier across South Africa, including Johannesburg, Pretoria, Cape Town, Durban and Gqeberha, as well as East Rand and West Rand areas. Delivery times depend on your location, stock availability and courier routing. Metro areas are usually quicker than remote addresses, and weather or road disruptions can affect timing.
If you live in a building, gated estate or business park, please include the gate code, reception details or collection point instructions. In coastal areas, packaging may need extra care for humidity, so it is worth checking that the item is suitable for your home environment, especially for electronics and metal kitchenware.
- Delivery is available nationwide through courier service.
- Metro orders often move faster than outlying areas.
- Give full address details, including access instructions.
- Track your parcel once the dispatch details have been shared.
Can I track my order or change delivery details?
Yes, order tracking is available once your parcel has been handed to the courier. Use the tracking details provided with your dispatch update to follow the parcel movement and check estimated arrival. If the courier has already started delivery, changes may be limited, so it is best to spot address errors early.
If you notice a mistake in your suburb, unit number or contact instructions, send the correction as soon as possible through the enquiry form. In many cases, small changes can be handled before the parcel reaches the next sorting point. For urgent orders, please allow extra time during load-shedding periods or public holiday rushes.
- Track your parcel after dispatch.
- Send address corrections as soon as possible.
- Keep your order reference handy for faster help.
- Allow for possible delays during peak courier periods.
What if my item arrives damaged, missing or not as expected?
Please inspect the parcel as soon as it arrives. If there is visible damage, missing parts or the item does not match the description, take clear photos and keep the packaging. This makes it easier for the team to assess the issue and advise on the next step. Product checks are especially important for fragile kitchenware, small gadgets and gift items with multiple parts.
Send your concern through the enquiry form with your order reference, photos and a short explanation. Our returns assistance process depends on the item type and condition, so please do not use the product further until you have received guidance. We will help you understand whether a replacement, return or other solution applies.
- Check the parcel straight away after delivery.
- Keep the packaging and all included parts.
- Send photos with your support request.
- Wait for instructions before using the item further.
Can you help with gifts, bulk orders and product questions?
Yes, our team can help with gift wrapping, bulk order help, wishlist support and home gift ideas. If you are buying for a birthday, housewarming, staff thank-you or corporate gifting need, include the item names and quantities in your enquiry so we can advise on availability and delivery timing.
We also assist with product sourcing and account support. If you need a specific type of home or kitchen item, tell us what you are looking for, the size or finish you prefer and your budget range in Rand. That makes it easier for the merchandising and customer care teams to recommend suitable options without wasting your time.
- Ask for gift wrapping when the order is being placed.
- Share bulk quantities early for better planning.
- Include style, size and budget details for sourcing help.
- Use the enquiry form for account or order support.
